HomeSteps Connect On-Line Training Information
In order to effectively use HomeSteps Connect, it is important
that you complete the training course, which will be offered online
through our training website and a conference call bridge.
Who should attend?
Training is available for suppliers of Freddie Mac who
have access to HomeSteps Connect. If you do business with Freddie
Mac HomeSteps, you will need to be trained.
What are the training technical requirements?
In order to attend online training you must have:
• A connection to the Internet
(preferably high-speed)
• Internet Explorer 5.5 or
higher (click
here for free download)
• A phone to call a toll free
number for the audio portion<
Click here to see the technical
requirements for HomeSteps Connect.
How will I be invited to the training?
Online training will be offered several times throughout
the year.
• All active suppliers will
receive an invitation to attend training
via your email address on file.
• Follow the instructions in
the invitation you receive.
• A reminder will be sent to
you 24 hours before the actual training takes place.
If you need to update your contact information, please send an
e-mail to:
supplier_services@freddiemac.com
How do I attend the live online training?
When your date and time for training arrives, go to:
http://homesteps.conferencing.com
Click on "Participant Login" and use the meeting number you received
in your invitation.
What if I need help to log-in to the training?
Call 1-800-305-5208 for technical support if you
have problems logging in to the online training.
How can I view previously recorded training
sessions?
First you must have Windows Media Player to view previously
recorded training. Click
here for the Media Player Download.
• Technical
Requirements
• On-Line
Training Information
• HomeSteps
Connect Support
• HomeSteps Connect
Contacts
• User
Guides and Frequently Asked Questions
Take me back to the HomeSteps
Training Center
Would you like to receive more information from HomeSteps? Click here!
